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Private-Company CEOs Continue To Cut Costs As Optimism In U.S. Economy Increases


PricewaterhouseCoopers’ Private Company Trendsetter Barometer tracks the business issues and standard industry practices of leading, privately-held U.S. businesses. It incorporates the views of 240 CEOs: 128 from companies in the product sector and 112 in the service sector, averaging $134.8 million in revenue/sales, and including large, $100M-plus private companies.


NEW YORK, June 10, 2009 – As optimism in the U.S. economy appears to have bottomed at a 16-year low and is now showing signs of recovery, 83 percent of CEOs interviewed for PricewaterhouseCoopers’ Private Company Trendsetter Barometer survey report taking important business measures to offset the current and future impact of the recession, with 51 percent characterizing these efforts as "major."

Efforts to succeed in the current climate include both cost-cutting and revenue generating measures. More private companies are focused on cost reduction than on new revenue generation, even though those companies focused on new revenue generation report much stronger projected revenue growth over the next 12 months than their cost-cutting counterparts (7.4 percent and 0.6 percent, respectively). Those planning a combined approach fell to the middle at 2.3 percent.

"Reducing spend is just the beginning. The key to future success is having the processes, procedures, and controls in place, even as the economy recovers," says Ken Esch, partner with PricewaterhouseCoopers Private Company Services practice. "Costs, particularly discretionary costs, tend to creep back in when times are good. The controls side of cost reduction is critical so that the action steps taken now do not revert back once the economic pressure is alleviated."

Keeping Costs Down

Trendsetter CEOs reported a focus on four major areas of cost-cutting: discretionary spending, streamlining operations, workforce reductions and employee compensation. The majority (57 percent) feel confident that their companies’ cost-cutting efforts will be both effective through the economic recovery and sustainable over the long-term, with only 5 percent reporting that they are not confident. Interestingly, although larger private businesses reported lower average goals/targets to be impacted if cost-cutting measures are successful than smaller private firms, the large private firms also tended to be more confident of achieving their goals – 69 percent were very/extremely confident versus 52 percent for their smaller peers.

"Trendsetter CEOs are feeling confident that their cost-cutting measures are sustainable," adds Esch. "Given our experience with prior recessions and recoveries, cost reduction efforts are most sustainable when companies establish the right controls environment. This is the only way to guarantee these cost containment efforts will continue to improve their bottom-line profit during the economic recovery."

Total
Focusing
Efforts
Effort Level
Not
Certain
Major
Moderate
Limited
  • Discretionary spending: such as travel & entertainment costs
75%
33%
29%
13%
---
  • Restructuring and streamlining your overall business operations
67%
27%
25%
15%
---
  • Headcount/ workforce reduction
55%
24%
19%
11%
1%
  • Employee compensation and benefits
53%
18%
22%
13%
---
  • Front office: re-evaluating product lines, footprints and sales forces
46%
14%
21%
10%
1%
  • Credit risk/ bad debt exposure
44%
12%
21%
10%
1%
  • Supply chain & 3rd party spending
40%
10%
18%
11%
1%
  • Middle-and-back office restructuring, including service providers, automation and outsourcing, etc.
38%
9%
16%
13%
---

The Solution is in the Method

While companies reported a variety of approaches to cutting costs, a top-down approach to reviewing the business by identifying functions and processes where costs can be cut was cited by a majority of respondents (60 percent).

"Implementing a top-down approach, where senior management focuses on transformational opportunities to reduce costs, was found to be preferred in today's recessionary climate," adds Esch. "However, often in these cases, the company is hoping that a single solution -- such as offshoring -- will solve its long-term cost issue, without taking in to account the behaviors and decision-making processes that drive costs in the first place. This can create a problem with the sustainability of their solutions, as the existing behaviors must also change."

While many CEOs say their plans take a long-term view toward cost efficiencies—44 percent characterize their approach as strategic and designed not only to carry through immediate challenges but also to streamline the company for longer-term sustained growth—only 26 percent of respondents report a re-evaluation of cost management and cost control processes and implementation of new accountability processes to measure performance results, which is a critical component of a sustainable cost reduction program.

PricewaterhouseCoopers works with a majority of the leading private companies in the U.S. Our 2,000 private company individuals focus on understanding the strategy and business objectives of private companies and their owners, working together to add value while reducing risk. Our professionals are provided with cross training to enable them to connect the dots across a number of private company issues such as compliance, controls, access to cash flow, expansion, exit strategies, succession, wealth management and the many areas that can help build or diminish long term success and value. For more information about PwC's private companies services please visit www.pwc.com/pcs.

PricewaterhouseCoopers (www.pwc.com) provides industry-focused assurance, tax and advisory services to build public trust and enhance value for its clients and their stakeholders. More than 155,000 people in 153 countries across out network share their thinking, experience and solutions to develop fresh perspectives and practical advice.

“PricewaterhouseCoopers" refers to PricewaterhouseCoopers LLP (a Delaware limited liability partnership) or, as the context requires, the PricewaterhouseCoopers global network or other member firms of the network, each of which is a separate and independent legal entity.

For more information about Barometer surveys, including recent economic trend data and topical issues, please visit our web site: www.barometersurveys.com



For additional information contact:
Amy O'Brien 312-298-2878;
E-mail: amy.w.obrien@us.pwc.com

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